Privacy Policy

Majestic Travel & Tourism Services Co.
Effective Date: 15/05/2026

01. Introduction

Majestic Travel & Tourism Services Co. ("Majestic", "we", "our", or "us") is committed to protecting the privacy and personal data of visitors to our website. We recognize the importance of safeguarding personal information and process personal data in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL).
This Privacy Policy explains how we collect, use, store, and protect personal data submitted through our website.

02. Scope

This Privacy Policy applies to all visitors of the Majestic Travel & Tourism Services Co. website.

Our website is intended to provide information about our services and facilitate communication with potential customers and business partners.

03. Personal Data We Collect

We do not offer online booking, online payment, user registration, or account creation services through our website.
The only personal data collected through our website is information voluntarily submitted through the Contact Us form, which may include:

  • Full Name
  • Email Address
  • Contact Number
  • Subject of Inquiry
  • Message Content

We do not intentionally collect sensitive personal data through our website.

04. Purpose of Processing

Personal data submitted through the contact form is processed solely for the following purposes:

  • Responding to inquiries and requests.
  • Communicating with website visitors regarding requested services.
  • Providing customer support and assistance.
  • Improving our service delivery and communications.
  • Maintaining records of communications when necessary.

We do not use personal data for automated decision-making or profiling.

05.Legal Basis for Processing

Personal data is processed based on:

  • The data subject's consent when voluntarily submitting information through the contact form.
  • Legitimate business purposes related to responding to inquiries and providing requested information or services.
  • Compliance with applicable legal and regulatory obligations where required.

06. Data Sharing and Disclosure

Majestic does not sell, rent, or trade personal data.
Personal data may only be disclosed:

  • To authorized employees who require access to perform their duties.
  • To service providers supporting our website or communication systems under appropriate confidentiality obligations.
  • When required by law, judicial authorities, or regulatory bodies within the Kingdom of Saudi Arabia.

07. Data Retention

Personal data submitted through the contact form will be retained only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal, regulatory, or business requirements.

Upon expiration of the retention period, personal data will be securely deleted or anonymized where appropriate.

08. Information Security

Majestic implements reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, disclosure, alteration, loss, or misuse.

While we strive to protect personal data, no method of transmission or storage can be guaranteed to be completely secure.

09. Cookies and Website Analytics

Our website may use basic technical cookies or similar technologies necessary for website functionality and performance.

We do not use cookies to collect personal information for marketing purposes without appropriate notice and consent where required.

10. Data Subject Rights

Subject to applicable laws and regulations, individuals may have the right to:

  • Be informed about the collection and use of their personal data.
  • Request access to their personal data.
  • Request correction of inaccurate or incomplete personal data.
  • Request deletion of personal data where legally permissible.
  • Withdraw consent where processing is based on consent.
  • Submit complaints regarding the processing of personal data.

Requests relating to personal data may be submitted using the contact details provided below.

11. Third-Party Websites

Our website may contain links to third-party websites. Majestic is not responsible for the privacy practices or content of external websites.

Visitors are encouraged to review the privacy policies of any third-party websites they visit.

12. Changes to This Privacy Policy

Majestic reserves the right to update this Privacy Policy from time to time. Any changes will be published on this page and the updates will be effective from the time published.

13. Contact Information

For questions regarding this Privacy Policy or requests relating to personal data, please contact:

Majestic Travel & Tourism Services Co.
Email: reservation@majestictts.com
Telephone: +(966) 597 822 200
Address: 7571 Madinah Al Munawarah Road, Ash Sharafiyah District, Jeddah 23218, Kingdom of Saudi Arabia